Front Desk Event
Front Desk Event Specialist
About Us
Tlapazola Event Rentals is a leading provider of event equipment rentals, specializing in offering high-quality products and exceptional customer service. We pride ourselves on delivering seamless experiences for our clients, ensuring their events are unforgettable. As we continue to expand, we are seeking a dynamic Front Desk Event Specialist to join our team and contribute to our success.
Job Description
As a Front Desk Event Specialist, you will play a pivotal role in managing our front desk operations on a daily basis. You will be responsible for providing administrative and clerical support while delivering outstanding customer service to our clients. Your role will involve greeting guests, handling phone calls, coordinating front-desk activities, and assisting with various office tasks. This position requires excellent communication skills, multitasking abilities, and a customer-focused attitude.
Skills and Qualifications
- Excellent communication skills, both verbal and written
- Strong interpersonal, problem-solving, and presentation skills
- Proficiency in Office Suite programs (spreadsheets, power points, etc.)
- Hands-on experience with office equipment (e.g., fax machines, printers, tablets)
- Ability to balance persuasion with professionalism
- Resourcefulness and proactive problem-solving skills
- Multitasking and time-management abilities, with a focus on prioritization
- Customer service-oriented attitude
- Flexibility and adaptability to handle various tasks as needed
Objectives of the Role
- Represent the company’s products and services with in-depth knowledge and expertise
- Generate customer leads and build relationships through daily outreach efforts and follow-ups
- Develop and refine sales techniques based on customer interactions and feedback
Responsibilities
- Greet and welcome guests upon arrival at the office
- Answer, screen, and forward incoming phone calls in a professional manner
- Maintain a tidy and presentable reception area with necessary supplies
- Provide accurate information to guests in person, over the phone, and via email
- Assist with invoicing and billing processes
- Receive, sort, and distribute daily mail and deliveries
- Monitor and replenish front office supplies, keeping track of inventory
- Update calendars and schedule events promptly and efficiently
- Maintain organized records of office expenses and costs
- Perform additional clerical duties as needed, including filing, photocopying, and billing follow-ups
How to Apply
If you possess the required skills and qualifications and are ready to join a dynamic team in the event rental industry, we encourage you to apply for the Front Desk Event Specialist position at Tlapazola Event Rentals.
Please submit your resume and a cover letter detailing your relevant experience and why you believe you are the ideal candidate for this role.
Application Deadline: May 24, 2024
Join us in creating memorable experiences for our clients and making every event a success!
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