Share Your Event Details & Let Our 5-Star Event Planner Experts Handle The Rest!
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Our Event Planner Can Accommodate Anyone
Need help with planning your event? Here are some tips and tricks for a fun company event planning.
Want to know what we have? Call, Text or Message a Tlapazola Event Planner or Check the Product Categories to browse our full catalog and create your own estimate.
Have a question about our service or products, you can check our Frequently Asked Questions.
If you would like to call us. Reach us at (424) 235-0613, during our hours of operation.
Talk or Contact an Event Planner from LA or South Bay
OFFICE HOURS
Monday - Friday 9:00 am - 7:00 pm Saturday 8:00 am - 3:00 pm Sunday Appointment only
Frequently Asked Questions
How do I place a rental order?
Experience our most up-to-date list of offerings on our website. Browse product collections, add your selections to the cart and submit your quote. We’ll review your request and verify product availability for your specific date. After review, you’ll receive an email with the next steps to confirm your order. If you prefer to call us with your order, our Event Specialists are available to assist you Monday – Friday from 9:00 am – 7:00 pm and Saturday from 8:00 am – 3:00 pm.
How far in advance should I reserve my rental order?
We recommend that you place your order with your favorite rental items as soon as you have a date and a location for your event. We’re flexible with changes on your reservation (see below) so reserve early! Most customers reserve their selected products six months to a year in advance.
What is the difference between a quote and a reservation?
A quote provides estimated pricing and does not confirm product availability. A reservation provides confirmed pricing, product availability and all necessary details required to fulfill your customized order.
How do I confirm my rental order?
To confirm your reservation, we request your personal information, product quantities, delivery/pick up details, site specific information and credit card information to process a 30% of the total rental cost. Orders including tenting, tent related products and a stage require a non-refundable deposit.
Is a deposit required to reserve rentals?
All orders require a 30% of the total rental cost to confirm a reservation. To secure tenting, tent related products and a stage, we require a 50% non-refundable deposit. All other available products do not require a deposit.
Can I adjust my reservation?
Yes. You can revise standard rental products on your order up to two (2) business days prior to delivery or will call service from our location. Tenting and tent related products can be removed up to seven (5) business days prior to delivery service to avoid the remaining 50% balance. Reductions of special order items incur full rental fees. If you need to revise your order within these time frames, please get in touch with our office.
What is the standard rental period?
Our standard rental period is three days. The day of delivery, the day of the event and the day of pick up. Depending on availability, delivery location and season, this period may need to be extended. If you need a long-term rental, please contact one of our Event Specialists at 424.235.0613.